A Spacious apartment
B Great staff
C Convenient location

A Weak WiFi
B No on-site dining

The apartment was well equipped with a full kitchen, allowing me to cook my own meals during my stay, which was a huge plus.

However, the WiFi was inconsistent, making it challenging to work effectively from my room.

Upgraded wifi greatly improved connection later in my stay. The studio came with a private kitchen and balcony, adding flexibility and comfort during my time there.

Shower pumps struggled to deliver a decent mix of water, often fluctuating between hot and cold. The shower heads showed signs of neglect with water trickling through calcified holes. A lack of bedside lamps meant evening reading was tough without a torch, and the single frying pan provided was warped, making it hard to cook evenly. No hot water available in the kitchen added to the inconvenience.

Consider using the standing fan option to help alleviate stuffy conditions in your room, especially if you experience issues with mosquitos.

absolutely horrifying experience at this 'hotel. ' the pool was under maintenance, and the staff could hardly care less about my comfort. expected a welcome gift for putting up with such nonsense but got nothing. if only I could’ve received the red-carpet treatment I deserved, maybe I could've almost given them a good review—but I just couldn’t.

The Norfolk Towers Serviced Apartment in Nairobi had a convenient location, being walkable to downtown Nairobi and close to the freeway for quick access to the International Airport. The staff was exceptional, especially the security team, enhancing the overall experience. The spacious apartment met my business needs effectively, providing a fully equipped kitchen that allowed for home-cooked meals, which was very beneficial during my stay.

WiFi was inconsistent, impacting work capabilities.

The spacious studio offered a clean and comfortable stay, complete with a well-equipped kitchen that made meal prep enjoyable. The daily cleaning service was a nice touch, ensuring everything remained in pristine condition. While the location is convenient, the WiFi was notably weak, making work challenging at times. Additionally, the lack of bedside lamps made late-night reading difficult and could use improvement for better overall comfort.

easy access to parks and landmarks for city strolls

The location is superb, just a few steps from Tatu Restaurant, and the nearby National Museum offers a quick escape into culture. my room was clean and equipped with everything I needed, making my stay quite comfortable and enjoyable while I explored the vibrant city of Nairobi.

Target audience frequent travelers

The staff is simply outstanding, from the guards to receptionists they made me feel like family, always smiling and ready to help. I had a special request for an Arabic shower, and without hesitation, they accommodated me like we were long-time friends, not just guests.

It wasn't exactly a bargain, but the comfort and service made it worth every penny.

Room had great flat-screen TV but WiFi was often unusable during my stay.

the wifi was a bit weak at first (kinda annoying), but the staff were really helpful. the room was spacious and quiet, with a comfy patio for relaxing. the swimming pool was great for laps too.